Shipping policy

SHIPPING POLICY

Last Revised: [1 April, 2025]

1. Order Processing and Dispatch

All orders are processed promptly upon confirmation. Once your order is verified and payment is received, it will be dispatched within the designated processing period.

2. Shipping Methods and Carriers
We employ reliable shipping carriers to ensure the safe and timely delivery of your order. The shipping method is chosen based on destination, package size, and logistical requirements.

3. Delivery Timeframes
We estimate that your order will be delivered within 7-10 business days from the date of order confirmation. This period covers order processing, shipment, and transit. Please note that unforeseen circumstances may occasionally extend this timeframe.

4. International Shipping
Although our operations are based in Vietnam, we proudly offer international shipping. Delivery times and shipping costs may vary depending on the destination. Additional customs fees, duties, or taxes may apply and are the sole responsibility of the customer.

5. Customs, Duties, and Taxes
Any applicable customs fees, duties, or taxes are not included in the shipping cost and must be borne by the recipient. We recommend contacting your local customs office for further information regarding these potential charges before placing your order.

6. Order Tracking and Communication
Once your order is dispatched, you will receive a confirmation email containing tracking information. You can monitor your shipment's progress using the provided tracking number on the carrier’s website.

7. Shipping Delays and Liability
While we strive for timely delivery, SNEAKHEAD is not liable for delays caused by circumstances beyond our control, including customs processing, weather conditions, or other logistical disruptions.

8. Contact Information
For any questions or concerns regarding our Shipping Policy, please contact our customer service team at:
Email: yoursneakhad@gmail.com
Address: South Bend City, Indiana Province, USA